E-mail address and online services

Necessary first steps

When you start your studies at HAW Hamburg, you will receive your own HAW e-mail address, which we will use to communicate with you throughout your studies, as well as access to numerous services and offers.

Below we explain the steps you need to take to use all of these services:

1. Activation of your HAW account / M365

This allows you to use not only your e-mail address, but also a comprehensive MS Office package. The M365 login procedure also gives you access to the Moodle learning platform and free access to Sophos antivirus software. We strongly recommend that you protect your computers with the antivirus software.

Before using your HAW account for the first time you will need to activate it by changing the preliminary password and setting up two-step verification. This is done at: www.office.com

Your preliminary password consists of the following:
HAW + the third (lowercase) letter of your user ID + your year of birth (four digits) + the month of your birth (two digits) + the day of your birth (two digits)

Example:
You were born on March 07, 2001 and have the user name wxy007@haw-hamburg.de, then your temporary password is: HAWy20010307

Here you will find step-by-step instructions for activating your HAW account / M365 

Further information

2. Setting up an additional login procedure (SSO)

To be able to use other online services (myHAW, WLAN etc.), you must set up a second login procedure. The single sign-on service works with the same HAW ID and password as when logging in via M365. However, you will need an additional second factor. 

Further information

3. Set up your Eduroam WLAN via the Easyroam app

With the Eduroam WLAN, you can use WLAN free of charge at HAW Hamburg as well as at other universities. The setup works via the Easyroam app. The prerequisite for this is a login via the single sign-on service (SSO service).

Further information

You can find an overview of all online services here.

Chip Card Services Offices

Chip Card Services Office
Berliner Tor Campus

Stiftstrasse 69, room 0.77
T +49.40.42875-9865
chipkarte (at) haw-hamburg (dot) de

Mon - Wed9:00 am–12:30 pm
1:00–3:00 pm
Thurs10:00 am–12:30 pm
1:00–3:00 pm
Fri9:00 am–12:30 pm
1:00–2:00 pm

 

The Chip Card Services Office in Bergedorf no longer exists.

Mailing address:
HAW Hamburg
Chipkarten-Servicebüro
Stiftstraße 69
20099 Hamburg