Counselling for personal problems
Studying towards a degree can present you with lots of challenges, and sometimes problems as well, which you might prefer to discuss with an external person who isn't involved. These issues may be study related – such as problems with motivation, learning disorders or (exam) anxiety – or they might have to do with personal conflicts in relationships, your family or your interactions with other students. That's what we're here for. You can come to us with any personal problem.
Thanks to our years of experience counselling students, we are especially familiar with the problems that can arise. Our goal is to help you overcome and resolve the issues and conflicts that are troubling you.
In an initial discussion we clarify what is presenting you with problems and what support you need to resolve the issue in question. There could be up to five follow-up appointments, or we might support you in finding a therapist or a suitable counselling centre to provide longer-term treatment.
Counselling appointments are free of charge for all HAW Hamburg students. All employees are bound by confidentiality agreements, which means that all discussions are absolutely confidential.
Contact information
Student Counselling Office
Student Center
Stiftstraße 69, 'Haus 1', 1st floor
20099 Hamburg
T +49 151 7281 8022
studienberatung (at) haw-hamburg (dot) de
Telephone office hours:
Mon and Tues: 9:00 am–10:00 am
Mon and Thurs: 4:00 pm–5:00 pm
In-person office hours:
Mon and Tues: 11:00 am–1:00 pm
Appointments
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We also offer psychological counselling sessions by appointment. Please send a brief mail with your telephone number tostudienberatung(@)haw-hamburg.de.
We will contact you as quickly as possible.
Crisis support outside our office hours
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Here are some of the organisations you can contact in a crisis situation:
- Student counselling helpline operated by the Hamburg Protestant Students Association
daily from 8:00 pm to 12:00 am : +49 40 411 70 411 - Counselling helpline (day and night): 0800 1110111
- Psychiatric outpatient departments at local hospitals, e.g. Acute Psychiatric Outpatient Department at the Schön Klinik, Dehnhaide 120, Tel: +49 40 2092-1410, nights: +49 40 2092-2911
- Hamburg emergency medical service: +49 40 228022
Paths to psychotherapy
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We do not offer psychotherapy, but we do provide advice on all questions related to out-patient psychotherapy and support you in your search for a suitable therapy setting. You can find additional information about psychotherapy and looking for a psychotherapist on the websites of the Hamburg Chamber of Psychotherapists and the Information Service of the Professional Association of German Psychologists.
Hamburg Chamber of Psychotherapists (in German only)
