Current information
Dear students of the Faculty TI,
The FSB will remain closed between December 23-31, 2024. We wish you a Merry Christmas!
From 01.10.2024, new opening hours will apply for personal and telephone consultation hours.
Telephone counselling: Tue. 10 - 11:30 am
Personal consultation hours (in BT21, room 136):
Tues. 11 a.m. - 12:30 p.m., Thurs. 11 a.m. - 12:30 p.m. and Fri. 11 a.m. - 12:30 p.m.
In addition, we again offer the programme-specific telephone consultation hours under the contact persons
If you have any questions outside of office hours, please use the contact form.
We wish you a good start to the new semester.
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→ Info about the Master's certificate in FAQ
→ Info about the registration confirmation in FAQ
Faculty Service Office
The Faculty Service Office in the Faculty of Engineering and Computer Science is responsible for all matters related to the faculty's exams and degree courses.
We advise and support students and instructors on all exam-related issues, including questions about exam regulations, admission requirements for course modules, and the technical requirements of examination procedures. We are also responsible for exam processing, the publication of grades and forms, the administration of exam files and the accompanying services, which include the management of certificates and the monitoring and maintenance of student transcripts. At the end of their studies, students receive their certificates from us.
If you have questions, please contact us. You can call us or use our contact form.
Contact information
Office hours, service line and address
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Address:
Berliner Tor 21
Room F136
20099 Hamburg
In-person office hours:
Telephone office hours (T. +49 40 428 75-8333):
Please note: The processing of certificates (including those for Master's applications) takes approximately three to four weeks.
FAQs about Faculty Service Office regulations and services
Registration for labs and exercises with group allocation in SoSe 2024
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Status: 28.03.2024
- Dept. of Computer Science, Information and Electrical Engineering and Mechatronics-
Registration period: 02.04 - 08.04 - 12 pm, via myHAW https://myhaw.haw.tuhh.de/qisserver/pages/cs/sys/portal/hisinoneStartPage.faces
Registration is staggered according to degree programs and time.
Department of Computer Science
Studiengang | Dept. | Start der Belegung | Uhrzeit |
AI | Inf | 02.04 | 11 Uhr |
IST | Inf | 02.04 | 13 Uhr |
ECS | Inf | 02.04 | 13 Uhr |
WI | Inf | 02.04 | 15 Uhr |
Master INF | Inf | 02.04 | 16 Uhr |
Department of Information and Electrical Engineering
Studiengang | Dept. | Start der Belegung | Uhrzeit |
EuI | IuE | 02.04 | 10 Uhr |
REE | IuE | 02.04 | 14 Uhr |
IE | IuE | 02.04 | 12 Uhr |
Master (alle) | IuE | 02.04 | 16 Uhr |
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Study program Mechatronics
Studiengang | Dept. | Start der Belegung | Uhrzeit |
Mechatronik | FuF | 02.04 | 09 Uhr |
Are exams taking place this semester? When should I register?
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Updated: 5 January 2024
Regulations for winter semester 2023/24
HAW Hamburg's foremost goal is to ensure that students can continue with their studies as planned despite the extremely difficult circumstances. Teaching and exams will therefore be carried out without postponements. Generally speaking, all oral and written exams will take place as planned. In those exceptional cases where the technical tools necessary for the exam are not functioning due to the cyber-attack, specific information will be communicated by the respective department or Faculty Service Office.
HAW Hamburg encourages all students to attend their written and oral exams in order to prevent postponements and a concentration of assessments in the following semester. The professors and instructors as well as the university administration will do everything in their power to support you in successfully completing your exams.
The following regulation only applies to registering for the exams in WiSe 2023/24:
Registration and deregistration
It is currently not possible to register in myhaw for the exams in WiSe 2023/24. Attendance at the exam will therefore be considered registration and your participation will be noted at the time of the exam by the examiner.
Students in the first year of E-technology and FuF must write the exams within their own semester group!
Please note!
- In-Class exams have already been registered*
- PVL (labs/exercises) online-based registration has already been completed at the beginning of this semester*
- Elective subjects (I+E and Inf, GW also mechatronics) have been already selected and assigned in the last summer semester 2023 for the winter semester 2023/24*
- Modules of other degree programs (all TI), exchange modules (MuP) or elective modules (MuP, FuF), changes/registration/de-registration of elective subjects (I+E, Inf) can be applied with a form on our homepage
- Exemptions (higher semesters), if applied, will be processed. If not sure about having met all requirements, please apply via the application form from our website.
* The registrations will soon be visible in myHAW
Temporary regulation on completion of final theses given the current situation (registration, extensions, submission, grading)
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Updated: 20 January 2023
Please see the current regulation.
Please be sure to bring the overview of your grades in the Faculty of Engineering and Computer Science, together with the registration and other documents to the Examinations Committee chair's office hours.
I have received a certificate of deregistration, even though I passed the colloquium. What should I do?
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24 October 2023
Not all of the grades for theses and exams from winter semester 2022/23 and summer semester 2023 have been entered into the system.
If you passed your colloquium and and have no outstanding assignments and exams, you do not need to worry. The grades will be entered soon and a notification will be sent to the Student Admissions and Registration Office. The Student Admissions and Registration Office wil then issue you an updated certificate of deregistration.
Transcripts are being generated in chronological order. We will contact you as soon as yours is ready.
We ask that you refrain from contacting us with additional questions at the current time.
Have my examination results and grades been deleted?
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Updated: 22 November 2023
The grades recorded in HISinOne and the data in Helios and Tisys have been preserved for the most part. Unfortunately, we cannot conclude from this that absolutely all of the grades are still there. We ask for your patience until we are able to make definitive statements in this regard.
How do I submit forms to the Faculty Service Office?
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You can submit all applications, forms, etc. in the following ways:
- in person during office hours
- via regular mail
- via email or our contact form
If you need the signatures of instructors or professors, please contact these people directly before sending your documents to the Faculty Service Office. You can arrange this via email.
Even those applications sent as copies will be processed by the Faculty Service Office. In this case it is necessary that you send the original documents as soon as possible afterwards.
Which certificates can currently be issued?
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Updated: 22 November 2023
The processing time is currently at least four weeks!
- General letter confirming the disruption of the IT systems
- Certificate of passing mark on the final thesis
- Certificate confirming completion of mandatory internship or pre-course experience
- Certificate of degree completion (following the colloquium)
- Master's certificate
- Certificate of courses completed to date and prognosis for degree completion
- Certificate that student is within the standard period of study
- Certificate that all assessments have been completed
- Certificate of courses completed to date
- Certificate of eligibility
- Certificate for presentation at the responsible Immigration Office (please fill out form before sending)
- Questionnaire/ certificate for assesment of eligibility for orphan's pension (please fill out form before sending)
- Transcripts are NOT being issued at the current time
- For BAföG certificates please contact your degree course advisor
What do I need to know when I apply for an oral resit exam?
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Updated: 22 November 2023
Deadline for applying for an oral resit exam:
General deadline: within four weeks of issuing of examination grade. The lecture-free period will not be taken into account.
Deadline FA / FL: no more than one month after the beginning of the lecture period.
How do I submit my Bachelor's or Master's thesis?
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Updated: 12 August 2024
In-person office hours
Friday: 11 am–12:30 pm
If you would like to submit your thesis outside of the office hours, please arrange an appointment in advance via email or phone.
It is also still possible to submit your thesis to the Faculty Service Office by regular mail:
HOCHSCHULE FÜR ANGEWANDTE
WISSENSCHAFTEN HAMBURG
Fakultät Technik und Informatik / Fakultätsservicebüro
Berliner Tor 21 / Raum 136 / 20099 Hamburg
The postmark date will be considered the submission date.
Note about submitting application documents for a Bachelor's or Master's thesis
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Updated: 22 November 2023
Please note the following when you are applying to register your Bachelor's or Master's thesis:
Documents submitted electronically should generally be submitted as PDF files.
If you are applying to have an external second examiner, the original application form must be signed by this individual and submitted to the Faculty Service Office.
Applications to register your Bachelor's or Master's thesis can also be submitted via the Faculty Service Office mailboxes at Berliner Tor 7 and 21. They can also be sent to the Faculty Service Office by post.
What do I need to do if I am not able to submit my final thesis on time?
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Updated: 22 November 2023
Please download the extension request form under 'Final theses', have it signed and send it with the necessary accompanying documents to the chair of your Examinations Committee.
How do I obtain my graduation certificates and documents (transcript, diploma supplement, certificate of graduation)?
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Updated: 22 November 2023
Due to the current situation, we can only generate urgently needed graduation documents at the moment.
If you have already received an email containing information about picking up your graduation documents, you can pick them up in person from our office during the in-person office hours.
If this is not possible for you, please send a self-addressed, stamped envelope to the Faculty Service Office. As long as the documents have already been generated and signed, we are happy to send these to you by mail.
How do I register for exams?
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Updated: 1 June 2023
Registration and deregistration are being carried out using an external tool
The sign-in link has been sent by email.
You can deregister using the same link. In the list of exams that you are registered for, click on the exam/s you want to deregister from and then click on "Anmelden/Register" again.
Is a regulation regarding failed attempts in place this semester?
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Updated: 1 June 2023
A regulation regarding failed attempts is not in place for summer semester 2023.
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Please note: The following regulations are no longer in effect and are provided here for documentation purposes only!
The chairs of the examinations committees in the Faculty of Engineering and Computer Science have unanimously decided that there will not be an additional exam period in winter semester 2022/23, as this would require shortening summer semester 2023. Instead, a failed-attempts measure has been implemented. This means that exams that do not receive a passing grade will not be considered failed attempts. The same applies if a student does not attend an exam which they have registered for.
Decision of the chairs of the examinations committees in the Faculty of Engineering and Computer Science from 5 January 2023 regarding the examination period for winter semester 2022/23